List Conversations
The Messages API is a unified inbox for direct messages. A conversation is a DM thread with one participant on a connected account; messages belong to a conversation. Conversations are stored by Socialit so you can list and search them.
Sending goes through the platform, so a platform without DM support returns 403 { "error": "not_supported", "capability": "messages" }. Supported on: meta, instagram, x (legacy DMs), bluesky, google_business (limited).
The conversation object
{
"id": "conv_5kM...",
"platform": "instagram",
"account_id": "sa_...",
"participant_id": "178...",
"participant_name": "Jane",
"participant_username": "jane",
"participant_avatar_url": "https://...",
"status": "active",
"last_message": "Hey!",
"unread_count": 1,
"updated_at": "2026-07-12T08:30:00.000Z",
"created_at": "2026-07-10T08:30:00.000Z"
}
GET
/v1/conversationsFilter with ?profile_id=, ?account_id=, or ?status=active|archived.
{
"conversations": [
{
"id": "conv_5kM...",
"platform": "instagram",
"account_id": "sa_...",
"participant_id": "178...",
"participant_name": "Jane",
"participant_username": "jane",
"participant_avatar_url": "https://...",
"status": "active",
"last_message": "Hey!",
"unread_count": 1,
"updated_at": "2026-07-12T08:30:00.000Z",
"created_at": "2026-07-10T08:30:00.000Z"
}
]
} Open a Conversation
POST
/v1/conversations{
"conversation": {
"id": "conv_5kM...",
"platform": "instagram",
"account_id": "sa_...",
"participant_id": "178...",
"participant_name": "Jane",
"participant_username": "jane",
"participant_avatar_url": "https://...",
"status": "active",
"last_message": "Hey!",
"unread_count": 1,
"updated_at": "2026-07-12T08:30:00.000Z",
"created_at": "2026-07-10T08:30:00.000Z"
}
} List Messages
You can also fetch a single conversation with GET /v1/conversations/:id.
GET
/v1/conversations/:id/messages{
"messages": [
{ "id": "msg_...", "direction": "in", "text": "Hey!", "attachments": [], "sent_at": "2026-07-12T08:30:00.000Z" }
]
} Send a Message
POST
/v1/conversations/:id/messagesBody fields: account_id, message, optional attachment_url.
{ "message": { "id": "msg_...", "direction": "out", "text": "Hi there!", "attachments": [], "sent_at": "2026-07-12T08:31:00.000Z" } } Typing indicator
POST /v1/conversations/:id/typing sends a typing indicator for the conversation.
{
"ok": true
} Reactions
Add a reaction
POST
/v1/messages/:id/reactions{
"ok": true
} Remove a reaction
DELETE
/v1/messages/:id/reactions{
"ok": true
}